A roof is more than just the top layer of your home—it’s your first line of defense against Memphis’s unpredictable weather, from summer thunderstorms to winter cold snaps. When it’s time to repair or replace your asphalt shingle roof, hiring the right contractor is critical. But how do you know who to trust?
That’s where this guide comes in. Whether you’re installing a brand-new roof or replacing an old one, asking the right questions can save you from costly mistakes, subpar work, and future headaches. In this article, we’ll walk you through the top questions every Memphis homeowner should ask their asphalt roofing contractor before signing on the dotted line.
Let’s raise the roof on roofing knowledge.
Why Focus on Asphalt Roofing?
Before diving into the questions, it’s helpful to understand why asphalt roofing is so popular in Memphis and beyond.
Asphalt shingles are:
- Affordable—Offering one of the best cost-to-performance ratios.
- Durable—High-quality shingles can last 20–30 years with proper installation.
- Versatile—Available in many styles and colors to match your home’s aesthetic.
- Energy Efficient—Reflective shingles help reduce heat absorption, perfect for Memphis summers.
Because asphalt roofs are so common, the market is saturated with roofing contractors. But not all asphalt roofing contractors are created equal, which makes asking the following questions all the more important.
1. Are you licensed and insured in Tennessee?
Let’s start with the non-negotiables. Always verify that your roofing contractor is licensed by the Tennessee Board for Licensing Contractors and carries both general liability and workers’ compensation insurance.
Why it matters:
- A license proves they meet the legal and professional standards required to work in Tennessee.
- Insurance protects you from being financially liable if a worker gets hurt on your property or if your home is damaged during the project.
Tip: Ask for copies of their license and certificates of insurance—and check that the coverage is active.
2. How Much Experience Do You Have with Asphalt Shingle Roofs?
Experience is everything in roofing, especially in Memphis, where the weather can change in a flash. You want a contractor who specializes in asphalt shingles—not one who dabbles in it as a side service.
Look for:
- At least 5 years of hands-on experience.
- A proven track record with asphalt roofs specifically.
- Familiarity with Memphis’s building codes and climate challenges.
Pro insight: Ask if they’ve worked on homes in your neighborhood. Local experience often means better service.
3. What type of shingles do you recommend and why?
There’s a wide range of asphalt shingles out there—from budget-friendly 3-tab to more durable architectural shingles. Some even come with energy-efficient coatings that reflect sunlight.
Questions to ask:
- Which brands do you install? (Look for GAF, Owens Corning, or CertainTeed.)
- What warranties come with those products?
- Are the shingles rated for wind, hail, and fire?
Knowledge nugget: In Memphis, it’s smart to choose shingles rated for high humidity and UV protection.
4. Will you tear off my old roof or shingle over it?
Some roofers may suggest installing new shingles over your existing roof. While this might save money upfront, it’s generally not recommended.
Why you should insist on a tear-off:
- It allows for inspection of the roof deck for damage or rot.
- It ensures better shingle adhesion.
- It avoids adding excess weight to your home’s structure.
Pro tip: A full tear-off and replacement is the gold standard for longevity and warranty compliance.
5. What’s Included in Your Written Estimate?
Never accept a vague quote. A written estimate should clearly outline:
- Labor and materials
- Number of shingle layers to be removed
- Type and brand of new shingles
- Flashing, underlayment, vents, and accessories
- Cleanup and disposal of debris
- Timeline and payment terms
Watch out: If something’s not in writing, assume it’s not included.
6. Who will be onsite managing the project?
Every job site needs a leader. You should know who to contact if you have questions during the roofing process.
Ask:
- Will a project manager be present daily?
- Are the workers employees or subcontractors?
- Are they certified in asphalt roofing installation?
A professional crew led by an experienced supervisor is key to keeping your project on track.
7. What kind of workmanship warranty do you offer?
Most asphalt roofing contractors offer a warranty on their labor, separate from the manufacturer’s warranty on materials.
A good workmanship warranty:
- Covers installation-related issues
- Lasts 5–10 years (or more)
- Is provided in writing
Bonus tip: Check if they’re certified by the shingle manufacturer—this often extends your warranty coverage significantly.
8. How Do You Handle Weather Delays?
Memphis is no stranger to sudden storms and rainy days. Make sure your contractor has a plan in place to protect your home during delays.
Ask:
- What happens if it rains in the middle of the project?
- Will you use tarps or other protection for open roof areas?
- Will you notify me of schedule changes?
Clear communication about weather plans is a hallmark of a professional contractor.
9. Do you clean up after the job?
Roof replacements create a lot of debris. The last thing you want is to find nails in your lawn or damaged landscaping.
Look for:
- Dumpster on-site (not in your driveway!)
- Magnetic sweep for nails
- Protection for shrubs, porches, and HVAC units
Insider tip: Ask if the cleanup is done daily or only at the end.
10. Can you provide references or before-and-after photos?
A quality contractor should have no problem sharing recent customer reviews or photos from past jobs. Ask for Memphis-area references to verify local experience.
Red flags:
- Reluctance to share references
- Lack of online reviews
- No photo evidence of completed work
A confident, skilled roofing contractor will proudly showcase their portfolio.
Choosing the Right Asphalt Roofing Contractor in Memphis
Roofing isn’t just about shingles—it’s about trust, transparency, and craftsmanship. Asking these questions won’t just make you a smarter shopper; it’ll help you form a partnership with a contractor who takes pride in their work.
In a city like Memphis, where the weather can go from sunny to stormy in a heartbeat, your roof must be strong, stylish, and installed to last. Choosing the right asphalt roofing contractors ensure your home stays protected and your investment pays off for decades.
When it’s time for a roofing project, don’t settle for the first name you see online or the lowest bid. Take your time, ask the right questions, and compare answers. A quality roof is an investment in your home’s value, safety, and energy efficiency.
At MetroBuilders Memphis, we believe homeowners deserve transparency, quality, and craftsmanship. Our team of certified asphalt roofing contractors is ready to answer all your questions and provide a roofing solution you’ll love.
Need a free inspection or detailed quote?
Call us today or visit our website to schedule your no-obligation consultation.
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